Refund Policy
Dash organizes its rules on returns, exchanges, and refunds in the following sections. This page applies specifically to bydashq.shop.
refund timing at Dash
This refund timing section covers orders and visits through bydashq.shop for Dash. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
Details from Dash on support
Customers using bydashq.shop can rely on the following Dash guidance about support. For return or exchange assistance, contact Support@bydashq.shop or 7076286228.
Details from Dash on eligibility
The following eligibility guidance applies to the Dash storefront at bydashq.shop. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
What Dash customers should know about order problems
For Dash customers at bydashq.shop, this section explains order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
Dash: starting a request
Dash publishes this starting a request guidance for customers using bydashq.shop. To start a return or exchange, contact us at Support@bydashq.shop before sending the item. Once the request is approved, Dash will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
How Dash handles exceptions
The following exceptions guidance applies to the Dash storefront at bydashq.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
Details from Dash on condition of returns
Customers using bydashq.shop can rely on the following Dash guidance about condition of returns. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
Merchant Information
Business name: Dash
Brand name: Dash
Email: Support@bydashq.shop
Phone: 7076286228
Physical address: 625 N Charles St, Baltimore, Maryland, 21201, United States